0:48 · live call Purpose-built agents pick up every call, ready every patient and follow every claim, from the first ring to the final payment, with a real team watching over them.
78%
Calls resolved end to end by agents
29%
Lower front and back office spend
Audited security, signed BAAs and US-only data
Specialty groups shaping the next decade of care already run on Orbitly
More referrals, more authorisations, more late-night calls. Volume keeps rising while margins shrink, and great staff are harder to find and keep.
What Orbitly does
Orbitly is not one more login for your staff. It is the intelligence that runs work across every desk, so the same team can carry two or three times the volume without a new hire.
Learn moreHow Orbitly works
Booking a slot is easy. The hard part is everything around it: knowing a surgeon never double-books on Fridays, remembering an open balance from the last visit, and starting the right follow-up when a case breaks the script.
Learn moreListen in
Reception agent · 6:42 pm
Hi, I can't make my 9am tomorrow. Can I move it?
Of course, Maria. Dr. Okafor has 11:20 tomorrow or 8:40 on Thursday. Which suits you?
Thursday works.
Done. You're booked Thursday at 8:40, and I've texted you the prep sheet again.
Submitting the MRI request for J. Patel to the payer portal with the last two visit notes.
Payer: additional documentation required, physical therapy history.
Attached 6 weeks of PT records from the chart and resubmitted.
Status: approved, reference #A-20418.
Hi Tom, it's Orbitly from Calder GI. Quick check before Friday's colonoscopy: have you started the clear-liquid diet?
Starting tomorrow. Can I still have coffee?
Black coffee is fine until midnight Thursday, no milk. I'll check in again tomorrow evening.
Why do I owe $140? I thought insurance covered it.
Your plan applied $140 to the deductible. You've now met $860 of $1,000. I can split it into two payments if that helps.
Yes please.
Set up: $70 today and $70 on the 15th. Receipt is on its way.
My incision feels hot and it's throbbing.
Thank you for telling me. I'm connecting you to the on-call nurse now and sharing your surgery notes so you don't have to repeat yourself.
Transferred to RN Alvarez in 14 seconds.
Onboarding
Integrations
Hover or tap a tile to see what the agents do there. No new screens for your team to learn.
+41%
referral conversion
“Faxed referrals used to sit for days. Now they're patients with a booked consult before lunch.”
Dr. Helen OkaforMedical director, Northpeak Ortho −63%
no-shows for scopes
“Prep calls happen every evening, in plain language, and patients actually arrive ready.”
Samir HaddadPractice manager, Calder GI 11 days
faster payment
“Denials get fixed the day they arrive. Our billers finally work on the hard cases.”
Grace LindqvistRevenue lead, Lumen Derm Bring a week of call logs. We'll show you, live, how many Orbitly would have handled.
Built with Let's templates