How it works
From kit to plan in four steps
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Step 1
Order your kit
Arrives in plain packaging within two working days.
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Step 2
Take a sample at home
Five minutes, no fasting. A prepaid envelope takes it to our lab.
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Step 3
We sequence it
Whole-genome sequencing in our Dublin lab, usually within three weeks.
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Step 4
Read your report
Food scores, pathways and a plan in the app, plus a clinician call if you want one.
Questions, answered
- Is the sample unpleasant?
- It takes a cotton-bud sized swab from used toilet paper. Most people say it is easier than expected.
- How long do results take?
- About three weeks from the day the lab receives your sample.
- Who can see my data?
- Only you. We never sell data, and you can delete your profile and sample at any time.
- Can it diagnose a disease?
- No. It describes your microbiome and suggests changes; talk to a doctor about symptoms.
- Do I need to stop supplements first?
- Keep your normal routine, but avoid antibiotics for four weeks before sampling.
- Can I retest?
- Yes. Most members retest after 12 weeks to see what changed.
No answer yet. Ask our team