Support

Replies within 24 hours

Here to help between runs.

Questions about an order, a fit, or how to wash your favourite tee? Start with a topic below or browse the answers our crew gives most often.

FAQ

Answers to the questions we hear at every finish line.

How long does delivery take?

Standard delivery arrives in 3–5 working days. Express orders placed before 2 pm ship the same day and usually arrive the next morning.

Can I return something I've run in?

Yes. If a piece doesn't work for you within 30 days, send it back in clean condition and we'll refund or exchange it, no questions asked.

How should I wash technical fabrics?

Wash cold on a gentle cycle, skip fabric softener, and hang to dry. Softener clogs the knit and stops it moving sweat away from your skin.

When do sold-out sizes come back?

Most core styles restock every six to eight weeks. Tap the heart on any product to save it and check back after each drop.

Do you offer discounts for run clubs?

We do. Clubs with ten or more members can apply for a team account with custom kit and seasonal pricing. Get in touch through the contact page.

Where are your products made?

Our kit is produced by long-term partner factories in Portugal and Vietnam, audited every year for fair wages and safe working conditions.

Still stuck?

Talk to a real runner on our team.

Our support crew are all runners, so they know the difference between a heel slip and a blister waiting to happen.